Refund & Return Policy 🔄
We want you and your little ones to be completely happy with your purchase. If something isn't right, here is our return and refund policy.
7-Day Return Policy
You can return any unused, unopened toy in its original packaging within 7 days of delivery. Please note that return shipping costs may be deducted from your refund.
Damaged or Defective Items
If you receive a defective or damaged product, please contact us within 48 hours of delivery with photos of the item. We will arrange a free replacement or a full refund immediately.
Refund Process
Once we receive and inspect your returned item, we will notify you. Approved refunds are processed back to your original payment method (via Razorpay) within 5-7 business days.
Non-Returnable Items
For hygiene and safety reasons, certain items like teething rings, pacifiers, and opened blind bags/mystery boxes cannot be returned.